Refund & Cancellation Policy
Last updated: 13/08/2024
Thank you for choosing Warrior Plus Zero 2 Hero for your digital marketing needs. We are committed to providing high-quality services. Please review our Refund & Cancellation Policy to understand the terms and conditions applicable to our services.
Digital Marketing Services
Warrior Plus Zero 2 Hero offers the following services:
- Business Website
- E-commerce Store
- AI - Photography
- Google Ads
- Facebook Ads
- Social Media
- Video Creation
- Voice Over
- Graphics Design
- Business Automation
- Mentorship - Course
- Consultancy
Refunds
Initial Consultation Fee
- The initial consultation fee is non-refundable once the consultation has been conducted.
Monthly Retainer Services
- Clients may cancel ongoing monthly retainer services at any time. If cancellation is made before the start of a new billing cycle, the client will not be charged for the upcoming month. Fees for the current month will not be refunded.
One-Time Services
- For one-time services, such as video creation, graphics design, or specific marketing campaigns, refunds may be requested under the following conditions:Requests must be made within 30 days of the service delivery.
Refunds may be issued if the service did not meet the agreed expectations.
Non-Refundable Services
- Some services or products may be non-refundable. Specific details will be provided at the time of purchase or agreement.
Cancellation
- For cancellation of services, please notify us before the start of the new billing cycle to avoid additional charges.
Eligibility for Refunds
To be eligible for a refund:
- The request must be made within the specified time frame.
- All necessary information and access required for the service must have been provided.
How to Request a Refund
To request a refund: Email our customer support team at adsbala.help@gmail.com.
Include the following details in your email:Your name
Invoice number
Reason for the refund request
Our team will review your request and respond within 7 business days.
Changes to This Policy
Warrior Plus Zero 2 Hero reserves the right to update or change this Refund & Cancellation Policy at any time. Changes will be effective immediately upon posting the updated policy on our website.